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About Us
About Us
Foodpoint was built to support professional kitchens with consistent quality and reliable supply. From early market buying to structured delivery, our focus has always been on doing the basics properly. Learn more about how we work, how we source, and what drives the business today.
Our Operating Principles
Teamwork
A good order is a chain of small handovers. Buying spots what is coming in, the warehouse knows the notes, and the drivers know the drops. We keep those handovers tight so nothing gets missed. If you ask for small avocados or a firmer box, that note stays with the order. It is simple communication, done properly, and it saves a lot of back and forth later.
Commitment
We take the work seriously, even when it is routine. Checking quality, picking accurately, and getting the right boxes on the right van is the job. When things are busy, that is when standards matter most. We do not treat consistency as a nice extra. It is the baseline. Kitchens plan service around what arrives, so we make sure the basics are done right every day.
Reliability
Reliability comes from repeatable routines. Orders follow the same flow, checks happen at the same points, and loading is done in a clear sequence. Drivers run planned routes and know the usual drop routines, which keeps mornings smooth. That structure cuts down errors and keeps timings steady. It is how we make sure what you order is what turns up, when it should.
Integrity
If there is an issue, we say so and we deal with it. If something is short, we tell you. If a spec changes, we flag it. If we need a decision on an alternative, we ask rather than guessing. We do not over explain, and we do not disappear. We take responsibility, keep it clear, and put it right. That is how trust is earned and kept.
